Senior .NET Developer & Technical Support Lead
SOFTWARE ENGINEERING
Responsible for developing and maintaining enterprise solutions integrated with Softland ERP, supporting multiple business processes while leading technical support operations. I participate from requirements analysis and solution design through implementation, testing, deployment and production support.
- Develop enterprise applications using C#, ASP.NET MVC, Web API, Entity Framework, LINQ and SQL Server for accounting, inventory, invoicing, payroll, purchasing and sales processes.
- Build REST APIs, integrations, synchronization processes, reports and automated tasks that improve business operations.
- Optimize SQL Server performance through query analysis, indexing, stored procedures and database improvements.
- Lead support operations for approximately 57 enterprise clients and 30-40 active systems, prioritizing incidents according to business impact.
- Analyze complex production issues, identify root causes and coordinate technical solutions with development and business teams.
57enterprise clients supported40s→2-3sSQL optimization improvement90s→15sreport generation improvement<24hincident resolution improvement
C#.NETASP.NET MVCWeb APISQL ServerSoftland ERP